Privacy Policy for Conquer Chronic Health Consultancy
1. Introduction At Conquer Chronic Health Consultancy, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect We may collect the following types of personal information when you interact with us:
Personal details: Name, contact information (email, phone number), address.
Health information: Health history, current health status, medications, and any other information relevant to the provision of healthcare services.
Payment information: Credit card or billing details when applicable.
3. How We Use Your Information We collect and use your personal information to:
Provide you with healthcare services and support.
Communicate with you regarding appointments, follow-ups, and health management.
Process payments and manage administrative tasks.
Improve our services and ensure the safety and effectiveness of the care we provide.
4. How We Protect Your Information We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. All sensitive data is stored securely, and we maintain strict protocols for handling and accessing personal information.
5. Disclosure of Information We may disclose your personal information to third parties under the following circumstances:
To healthcare providers involved in your care.
To government agencies as required by law.
To service providers who assist with administrative tasks (e.g., payment processing, appointment scheduling).
In any other situation where you have consented to the disclosure of your information.
6. Access to and Correction of Your Information You have the right to access the personal information we hold about you and request corrections if necessary. To request access or corrections, please contact us directly.
7. Cookies and Tracking Our website may use cookies to enhance your experience. Cookies are small text files stored on your device that allow us to personalize your visit. You can manage your cookie preferences through your browser settings.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated date at the top.
10. Contact Us If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at:
Conquer Chronic Health Consultancy
Email: admin@conquerchronichealth.com.au
Phone: 0411 659 509